Transportation
Roger Brocato – Kentucky Bourbon Boys
Barry Nugent – Residence Inn Louisville Airport
Bill Smith – Pegasus Tours
Doug Valdes – The Brown Hotel
Rose Award Voting will begin at 12:01 am on October 10th and end on October 18th at midnight on louisvilleroseawards.com.
Only one vote in each of the 11 categories will be counted from an individual email address.
Please share on your social media, louisvilleroseawards.com, and encourage your family & to read about these inspiring finalists and vote!
Roger Brocato
Kentucky Bourbon Boys
Roger consistently goes above and beyond for our guests, creating bonds that make him feel like part of their group. His exceptional service, from showing up early with breakfast items to delivering forgotten glasses late at night, earns him frequent praise in Tripadvisor reviews. Roger’s dedication extends beyond his role as a guide and driver; he assists with various company needs and trains new hires, inspiring his colleagues with his knowledge and passion for Kentucky’s bourbon industry. His genuine, down-to-earth personality and problem-solving skills ensure every tour is memorable and seamless, making him an invaluable asset to our team and a beloved figure among our guests.
Barry Nugent
Residence Inn Louisville Airport
Barry is dedicated to taking care of our guests and fellow associates with a “whatever it takes” attitude. He assists the front desk, breakfast team, and housekeeping, ensuring the property is well-maintained. Barry’s leadership in shuttle scheduling and willingness to pick up extra hours are invaluable. Guests frequently ask for him by name, reflecting his exceptional service and positive impact. With a background in law enforcement and as a cancer survivor, Barry’s resilience and dedication make him an indispensable part of our team at Commonwealth Hotels.
Bill Smith
Pegasus Tours
Bill consistently goes above and beyond for his passengers, ensuring safe and comfortable transportation, even staying overnight for long-distance drives. His dedication and hospitality are evident in his care for a client with a medical condition who cannot fly. Bill’s exceptional knowledge of the bourbon trail and his willingness to take on any run at any time make him a key member of our team. Recognized by his peers, he was named Chauffeur of the Year 2023. A Navy veteran, Bill’s commitment to service shines through in every interaction, making him a true ambassador for Louisville and an invaluable asset to our team.
Doug Valdes
The Brown Hotel
For over 20 years, Doug Valdes has been the face of Louisville, delivering exceptional service at The Brown Hotel Bellstand and Muhammad Ali International Airport. His ability to connect with every guest, coupled with his calming presence, has delighted countless visitors. Doug goes beyond his job description by training new employees to ensure consistent, high-quality service. Known as the fastest-moving 50+ year-old vegetarian Bellman in America, Doug’s wit, boundless energy, and dedication make him an irreplaceable asset. His enthusiasm and personal touch leave lasting impressions, making this long-overdue nomination a testament to his unwavering commitment to hospitality.