NOMINATION PROCESS

Celebrating Excellence in Hospitality

The ROSE Awards honor the individuals who make Louisville a world-class destination through exceptional service, dedication, and heart. These awards recognize the unsung heroes of our hospitality industry—those who consistently go above and beyond to create unforgettable guest experiences.

Nominations open August 1, 2024, and close at midnight on September 10, 2024.

How to Nominate

Step 1: Choose a Category

Select the award category that best fits your nominee’s role. Not sure where they belong? We’ve provided the suggested job titles to help guide you on what category to consider.

Step 2: Tell Their Story

Complete the online nomination form at LouisvilleROSEAwards.com. Share specific, detailed examples of how your nominee goes above and beyond. Whether it’s a single moment of extraordinary service or a consistent pattern of excellence, we want to hear what makes them shine.

We’re looking for individuals who not only excel in their roles but who also radiate positivity and proudly represent their organization—and Louisville—as a premier destination.

Eligibility Guidelines

Nominees must:

  • Be currently employed in the hotel, restaurant, retail, tourism, or hospitality-related industries (including public sector roles)
  • Have direct contact with visitors or provide essential behind-the-scenes support
  • Demonstrate exceptional service and a commitment to customer satisfaction
  • Actively promote Louisville and the surrounding region

Rising Star nominees must be under 35 years old and in entry- to mid-level roles (not senior leadership).

Past winners are not eligible, but past nominees may be nominated again.

Organizations may submit:

  • Up to 2 nominees (in separate categories) if they have fewer than 200 employees
  • Up to 3 nominees (in separate categories) if they have 201 or more employees

What Happens Next?

All eligible nominations will be reviewed by a panel of hospitality and business professionals. Up to six finalists will be selected in each category:

  • Hotel Services (by hotel size)
  • Food & Dining Experiences
  • Behind the Scenes
  • Culinary Arts
  • Guest & Retail Services
  • Event Services
  • Attractions
  • Tours & Transportation
  • Spirits
  • Louisville Tourism Rising Star

Finalists will be notified by September 26, 2025, and will receive:

  • Professional headshots with and without their golden ticket to share with family & friends
  • A special finalist gift presentation
  • A custom social media spotlight on all channels
  • Two complimentary tickets to the ROSE Awards Gala
  • Keepsake Golden Ticket and bonus swag

Want to make the moment extra special for your nominee?

We’d love to help you surprise them! When we contact you with the exciting news that they’ve advanced to the next level, just let us know—and we’ll work with you to share the news in a way that’s personal and meaningful to them.