Guest & Retail Services
Ashley Castillo – Angel's Envy
Addis Haile – Louisville Marriott East
Donques Logan – Kentucky Science Center
Danielle Sampson – Clayton and Crume
Sueann Stone – The Brown Hotel
John Sullivan – Kentucky Center for the Arts
Rose Award Voting will begin at 12:01 am on October 10th and end on October 18th at midnight on louisvilleroseawards.com.
Only one vote in each of the 11 categories will be counted from an individual email address.
Please share on your social media, louisvilleroseawards.com, and encourage your family & to read about these inspiring finalists and vote!
Ashley Castillo
Angel's Envy
Ashley consistently goes above and beyond her job description, whether staying late to organize events or coming in early to ensure the store is pristine. Recently, she stepped in on her day off to cover for a sick team member before a major corporate event, ensuring the store was stocked and guests were attended to with a smile. Her attention to detail and proactive approach elevate the guest experience at Angel’s Envy. Ashley’s leadership shines in how she inspires her co-workers, leading by example and fostering teamwork. Her calm, focused demeanor in high-pressure situations, like managing crowds during busy holiday weekends, ensures smooth operations and enhances customer satisfaction. Ashley’s role in our retail store is invaluable, often overlooked but crucial to our success. Her dedication, professionalism, and positive attitude make her an irreplaceable asset to our team.
Addis Haile
Louisville Marriott East
Addis is a wonderful individual who consistently goes above and beyond to ensure everyone around him feels comfortable and respected. His exceptional service creates a welcoming environment for all guests, making them feel valued and appreciated. Choosing him to represent Louisville Marriott East would be a fantastic decision, as his professionalism and easy-going nature make him a pleasure to work with. Addis excels at making people feel at ease and is always willing to lend a helping hand. His caring and compassionate nature truly sets him apart, making him a valuable asset to any team. Guests and colleagues alike benefit from his positive attitude and dedication to providing top-notch service. Addis is a shining example of what it means to be a caring and considerate individual, making him the ideal candidate for representing Louisville Marriott East.
Donques Logan
Kentucky Science Center
Last year, Donques attended the MSA conference in Indianapolis and returned with valuable ideas to enhance her practice. She hosted a tour of the Do Science Shop, dedicating countless hours to ensure an enjoyable and informative experience for her guests. Donques has reimagined the shop to align with the Kentucky Science Center’s mission, making it a place where people of all ages can find something unique. Over the past year, she has handled numerous deadlines and urgent requests during the shop’s renovations with exceptional dedication. Donques is a hard worker, leader, and valued community member, deserving of recognition for her efforts.
Danielle Sampson
Clayton and Crume
Danielle is known for her exceptional dedication and commitment to her role. Her proactive approach, innovative problem-solving, and strong focus on customer experience and team development consistently exceed job expectations. Danielle’s ability to inspire and motivate her team sets a high standard within the organization, making her an invaluable asset. Her leadership extends beyond her official role, as she actively participates in community projects and events, fostering a spirit of collaboration and commitment. Danielle’s exceptional problem-solving skills, customer focus, and dedication to team development and community engagement make her a truly deserving candidate for this nomination.
Sueann Stone
The Brown Hotel
Sueann Stone has been a cherished pianist at The Brown Hotel Lobby Bar for over 31 years, consistently delighting guests with her exceptional musical talent and infectious smile. Her ability to connect with guests through their favorite tunes has made her a true Louisville treasure, with repeat guests frequently asking for her by name. Her contributions to the hotel’s atmosphere and guest satisfaction are invaluable. Sueann’s long-standing commitment and exceptional service make her a deserving candidate for this nomination.
John Sullivan
Kentucky Center for the Arts
John Sullivan has demonstrated extraordinary leadership and unwavering commitment to excellence through his consistent efforts in training volunteers and ensuring exceptional customer service. His kindness and professionalism have left a lasting impression on patrons, with one even calling to praise his outstanding service. John’s ability to step up in critical moments, such as volunteering last-minute for the Sundance Site Visit, showcases his adaptability and dedication. He inspires others with his willingness to support fellow volunteers and his readiness to assist wherever needed, exemplified during the sold-out Broadway run of Wicked. John’s dependability and exceptional service make him an invaluable asset to the team.