Guest & Retail Services
Randell Bolton – Iroquois Amphitheater
Vicky Fugitte – Michter’s Distillery
Heidi Janes – Frazier History Museum
Stephanie Johnson – Clayton & Crume
Aaron Stewart – Kentucky Derby Museum
Rose Award Voting will begin at 12:00 am on October 8th and end on October 16th at midnight on louisvilleroseawards.com.
Only one vote in each of the 11 categories will be counted from an individual email address.
Please share on your social media, louisvilleroseawards.com, and encourage your family & to read about these inspiring finalists and vote!
Randell Bolton
Iroquois Amphitheater
Randell is a vital part of the Iroquois Amphitheater team whose dedication, adaptability, and attention to detail have elevated every aspect of box office operations. Originally hired as a box office assistant, Randell quickly proved himself indispensable and now thrives as Box Office Manager. He handles a wide range of responsibilities - from coordinating with promoters and accounting to supporting union logistics - with calm confidence and a solutions-focused mindset. Randell's leadership is evident in the way he mentors his own assistant and streamlines complex processes, including the ticketing setup for the Jack O' Lantern Spectacular, one of the venue's largest annual events. His efforts have improved merchandise operations, ensured smooth show-day logistics, and supported multiple departments with efficiency and care.
Vicky Fugitte
Michter’s Distillery
Vicky exemplifies exceptional hospitality through her attentive, personalized service that consistently leaves a lasting impression. Whether coordinating surprise gestures or crafting customized experiences at Michter's, she brings joy and care to every interaction. Her ability to make each guest feel special - whether through a thoughtful welcome or a handcrafted cocktail - reflects a deep commitment to excellence. Even when she's not present, Vicky ensures the experience remains seamless by arranging for others to greet and assist with the same warmth. She represents the highest level of Southern hospitality and is the living embodiment of the "Kentucky hug" and is welcoming, generous, and unforgettable.
Heidi Janes
Frazier History Museum
Heidi represents the best of Louisville through her leadership, work ethic, and unwavering commitment to service. She builds strong, reliable teams by personally training each member and equipping them with the tools and confidence to succeed. Leading by example, Heidi never hesitates to jump in wherever help is needed, and her can-do spirit keeps operations running smoothly - even in the most challenging moments. Her thoughtful approach to systems and people ensures that guests consistently receive a high-quality experience. One standout example of her foresight and dedication came just before her maternity leave, when she created a detailed guide - "Heidi in a Binder" - to ensure her team was fully supported in her absence. Raised on a farm, Heidi brings practicality, warmth, and tireless energy to everything she does. She's a builder of people, a problem solver, and a shining example of hospitality done right.
Stephanie Johnson
Clayton & Crume
Stephanie is the embodiment of Louisville hospitality and a true reflection of Clayton & Crume's core values: intentionality, craftsmanship, and service done the right way - not the easy way. Whether guiding a customer to the perfect leather piece or leading the bar team at The Stitch, she brings warmth, professionalism, and pride to every interaction. As Bar Lead, Stephanie has cultivated a welcoming, elevated experience that mirrors the brand - thoughtfully curated, beautifully executed, and rooted in connection. Her attention to detail and intuitive presence make her indispensable across both retail and hospitality. Stephanie doesn't just serve drinks or sell products - she builds relationships.
Aaron Stewart
Kentucky Derby Museum
Aaron has a remarkable gift for turning everyday interactions into memorable experiences. As Retail Sales Manager at the Kentucky Derby Museum, he welcomes guests with genuine warmth and leads his team with encouragement, professionalism, and heart. Aaron's leadership is rooted in empathy and action. He advocates for his team, celebrates their successes, and steps in wherever needed to ensure a seaml ess guest experience. From solving challenges on the floor to collaborating across departments, Aaron is a trusted and dependable presence. He also champions diversity, equity, inclusion, and belonging, creating a workplace where every team member feels respected and supported.