Hotel Services (Over 201 Rooms)
Marilou Baker – Hyatt Regency
Jordan Ellis – Louisville Marriott Downtown
Pamela Garcia – Hotel Distil
Hanieh Mazaheri – Omni Louisville Hotel
Lydia Reedus – Embassy Suites Downtown Louisville
Janet Tyre – Crowne Plaza Louisville
Rose Award Voting will begin at 12:01 am on October 10th and end on October 18th at midnight on louisvilleroseawards.com.
Only one vote in each of the 11 categories will be counted from an individual email address.
Please share on your social media, louisvilleroseawards.com, and encourage your family & to read about these inspiring finalists and vote!
Marilou Baker
Hyatt Regency
Marilou is an outstanding employee who cares deeply for both guests and fellow employees. She goes above and beyond to mentor new hires, ensuring they understand their job expectations and feel supported. Known as “Momma Lou,” Marilou treats everyone like family and is always willing to help, regardless of her shift. Her dedication extends beyond her department, as she assists wherever needed to ensure a great guest experience. With 19 years at Hyatt Regency, Marilou’s passion and positivity make her an invaluable team player.
Jordan Ellis
Louisville Marriott Downtown
As an Overnight Loss Prevention Officer, Jordan ensures the safety and security of our guests, often working quietly behind the scenes. His quick thinking and vigilance averted a potential security breach when he confronted seven masked individuals in the parking garage at his place of work. Jordan’s dedication and professionalism make him an invaluable asset to our team, ensuring guests feel safe and secure. His unwavering commitment to maintaining a secure environment is why he is so deserving of this nomination.
Pamela Garcia
Hotel Distil
Pamela excels in creating a nurturing environment for international interns, offering both professional guidance and emotional support. Her empathy and ability to bridge cultural differences foster a sense of community and belonging. Pamela’s proactive approach to safety, such as implementing a buddy system, and her selflessness in moments of crisis highlight her exceptional leadership. She has successfully mentored a guest service representative into a managerial role, demonstrating her commitment to talent development. Pamela’s compassionate and inclusive leadership style makes her a true inspiration and a role model in the hospitality industry.
Hanieh Mazaheri
Omni Louisville Hotel
Hanieh’s transition to Director of Rooms has been marked by her unwavering commitment to both her new role and her previous department. She readily helps with housekeeping whenever needed, demonstrating her belief in a cohesive team. Hanieh’s dedication extends to guests, as shown when she personally checked on a hospitalized guest, ensuring they had everything they needed. Her empathetic leadership style fosters a positive work environment, turning mistakes into learning opportunities. Hanieh’s proactive support and hands-on approach have significantly boosted team morale and performance, making her an invaluable and inspiring leader.
Lydia Reedus
Embassy Suites Downtown Louisville
Lydia has demonstrated exceptional leadership and commitment throughout her career in the hospitality industry. At Embassy Suites by Hilton Louisville, she has significantly improved guest satisfaction, performance, and team development through her strategic vision and hands-on management. Recently promoted to Assistant General Manager, Lydia’s extensive knowledge across various departments has made her a well-rounded leader. Her active participation in the Louisville hospitality community has strengthened the city’s tourism sector. Lydia’s dedication and innovative approach make her a deserving nominee for recognition.
Janet Tyre
Crowne Plaza Louisville
Janet has shown exceptional leadership during the Crowne Plaza Louisville’s $25 million renovation, managing the project while fulfilling her role as Director of Operations. She successfully navigated a leadership transition, overseeing the property for six weeks and ensuring smooth operations. Janet’s dedication to team improvement and her ability to remain calm under pressure have made her an invaluable asset. Her journey from Executive Housekeeper to Director of Operations highlights her commitment to continuous growth and excellence. Janet’s passion for the organization and its people is evident in everything she does.